Ailem Güvende
Terms of Use
These terms govern the use of the Ailem Güvende mobile app (the "App") and the ailemguvende.app website. By registering in the App you accept these terms. If you do not accept them, do not use the App.
1. Parties
The service is provided by the sole proprietorship operated by Recep Yazgan under the Webotion brand ("Webotion", "we"). The person using the App is referred to as "user" or "you". Contact: destek@webotion.net.
2. Nature of the service and important warnings
- Ailem Güvende is a communication tool that lets family members share status information such as "I'm OK" or "I need help" with each other after a disaster.
- The App is not an emergency or rescue service. In an emergency, call 112. An "I need help" report sent in the App is not forwarded to public authorities or rescue teams.
- The App is not an earthquake early warning system. Earthquake information comes from third-party sources such as AFAD, Kandilli Observatory and EMSC, and from shake reports sent by phones. It may be delayed, incomplete or wrong. Warnings and instructions from official authorities always prevail.
- Delivery of messages depends on mobile networks, the internet, SMS infrastructure, and your phone being on, charged and granted the required permissions. None of these can be guaranteed in disaster conditions; we do not promise that a message will be delivered, or delivered within a certain time.
- Shake detection on the phone may raise false alerts or miss a real shake.
- The "no reply" label on the family board only means that a set number of reminders went unanswered; it is not a finding about the person's condition.
3. Account
- Your account is created with a phone number verified by SMS. You confirm that the number belongs to you and that you are entitled to use it.
- You are responsible for the security of your phone and account. Do not share your verification code. Tell us immediately if you believe your account is being used without permission.
- People under 18 may use the App with the knowledge and approval of a parent or guardian. A parent who opens an account for a minor or adds a minor to a group is responsible for these terms being followed by the minor as well.
- If you change your number you must register again with the new number; you can ask for the account tied to the old number to be deleted.
4. Family groups
- The person who creates a group is its administrator and can add members with single-use invite codes that are valid for 48 hours. A group can have up to 99 members.
- When you join a group, your display name and status reports are shown to everyone in it. Your location is shared only to the extent you allow (see Consent texts).
- Do not invite anyone to a group without their knowledge and wish; share invite codes only with people you want in your group.
- You can always withdraw your location permissions and have your account deleted.
5. Unacceptable use
The following is prohibited and may lead to the suspension or closure of the account:
- Knowingly reporting a false status, producing fake shake reports or trying to trigger an earthquake event.
- Using the App to monitor other people's location or status without their consent, or to follow or harass someone.
- Registering with another person's number or trying to bypass verification.
- Sending heavy automated traffic to the server, or trying to defeat security measures or disrupt the service.
- Using the App for unlawful purposes.
6. Fees
The App is currently free and contains no ads. Your operator's charges for internet and SMS use are your own; if the App sends SMS from your phone to family members when there is no internet, your operator may charge for it. If a paid feature is ever added, it will not be charged without your explicit acceptance, and the change will be announced in advance.
7. Intellectual property
All rights in the App, website, brand, logo, design and software belong to Webotion. You are granted a non-transferable, non-exclusive right to use the App for personal, non-commercial purposes. Copying, modifying, reverse engineering or redistributing the App is prohibited except where mandatory law allows it.
8. Service continuity and changes
We may change features to improve the service, keep it secure or comply with the law, and may pause the service temporarily for maintenance. We schedule planned maintenance, as far as possible, at times of low disaster risk and announce it in advance. If we ever need to discontinue the service, we will announce it at least 30 days in advance and delete your data at the end of that period.
9. Liability
The service is provided "as is" as a free communication tool. To the extent permitted by law, we are not liable for damage arising from outages or errors in networks, the internet, SMS infrastructure, operating systems, devices or third-party data sources, or from a message not being delivered or being delayed. Our liability for intent and gross negligence, and your mandatory consumer rights, remain unaffected.
10. Closing your account
You can have your account deleted at any time (see Account and data deletion). We may suspend or close accounts that seriously breach these terms, giving notice in advance where possible.
11. Personal data
Your personal data is processed in line with the Privacy Notice. Showing your location to your family group relies solely on your explicit consent, which you can withdraw at any time.
12. Changes and governing law
We may update these terms. We announce significant changes in the App at least 15 days before they take effect; continuing to use the App after a change means you accept the new terms. These terms are governed by the laws of the Republic of Türkiye. Your right as a consumer to apply to consumer arbitration committees and consumer courts under Law No. 6502 remains unaffected.
13. Contact
For questions write to destek@webotion.net; for general matters, info@ailemguvende.app.